Troubleshooting and Maintenance overview

Troubleshooting tools are especially useful when a device behaves erratically, a software program doesn't run properly, or when you just want to perform simple maintenance tasks on your computer. Because the underlying problem is often difficult to identify, Windows 2000 contains several troubleshooting and maintenance tools to help you either avoid or diagnose and repair a wide variety of problems. For example, when your computer keeps too many temporary files on your hard disk, you may start running out of space or programs may scan the disk more slowly.

The troubleshooting tools in Windows 2000 include:

Interactive troubleshooters

The Windows 2000 troubleshooters, available in the Windows 2000 online Help system, use a simple question-and-answer approach to problem solving. If you are not certain what is causing a problem, the troubleshooters are a good place to start.

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Error message support

Many common error messages now have a Help button attached to them, which gives you direct access to a Help topic that explains how to fix the problem. Also, the online Help documents over 70 common networking errors, providing you with descriptions and a possible solutions to the most common networking issues.

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The maintenance tools in Windows 2000 include:

Disk Cleanup wizard

The Disk Cleanup wizard can help eliminate performance and disk space problems. This tool guides you through a series of tasks and step-by-step procedures to help you get back to work quickly.

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Diagnostic utilities and features

Windows 2000 contains several utilities that can help you repair disk errors, defragment disk drives, identify and resolve device conflicts, update system files, and debug software. There are also several features to help you start or repair your system.

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